1. Introduction

Lendexa Mortgage LLC (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, lendexa.com (“Website”), and outlines our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information collected:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile or desktop applications you may download from this Website, enabling direct non-browser interactions.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising link to this policy.

It does not apply to information collected by:

• Us offline or through other means, including any other website operated by the Company or third parties.
• Any third parties, including affiliates, subsidiaries, or through applications or content (including advertising) linked or accessible from our Website.

Please review this policy carefully to understand how we handle your information. By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Website.

2. Persons Under the Age of 18

Our Website is not intended for individuals under 18. We do not knowingly collect personal information from those under 18. If we learn we have collected or received information from a child under 18 without verified parental consent, we will promptly delete that information. If you believe we have information from or about a child under 18, please contact us at info@lendexa.com.

3. Information We Collect and How We Collect It

We collect several types of information, including:

• Personal Information: Identifiable information, such as name, postal address, email address, and phone number.
• Non-Personal Information: Data that does not personally identify you, such as anonymized demographic data.
• Technical and Usage Information: Includes your IP address, browser type, operating system, and browsing behavior on our Website.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website via cookies and other tracking technologies.
• From Third Parties, such as our business partners and marketing affiliates.

4. Information You Provide to Us

The information we collect on or through our Website may include:

• Information provided when completing forms, such as registering for services or requesting information.
• Correspondence records, including emails, if you contact us.
• Responses to surveys for research purposes.
• Search queries on our Website.

5. Automatic Data Collection

We may automatically collect data about your browsing behavior, including:

• Cookies: We use cookies to recognize and store information about your preferences, personalize your experience, and track visits to our Website. You can disable cookies in your browser settings, though this may limit certain functionalities.
• IP Addresses and Location Data: We collect your IP address and data about your location for site analytics and security.

6. Third-Party Advertiser Use of Cookies and Other Tracking Technologies

Some advertisements on our Website are served by third-party advertisers and ad networks, which may use cookies to collect information about your behavior on our Website and others. This helps deliver relevant advertisements to you. We do not control these third parties’ tracking technologies or how they may use the data. If you have questions about targeted advertising, please contact the advertiser directly.

7. How We Use Your Information

We use the information collected to:

• Present our Website and its content to you.
• Provide you with requested information and fulfill any purpose for which you provide it.
• Notify you of changes to our Website, services, or this policy.
• Enable participation in interactive Website features.
• Contact you about our services and those of third parties if relevant.
• Display targeted advertisements based on data collected from your browsing behavior.

8. Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may also disclose personal information:

• To affiliates and service providers who support our business.
• For marketing purposes with your consent or as otherwise outlined in this policy.
• In compliance with legal obligations, including to respond to court orders or regulatory requests.
• When disclosure is necessary to protect rights, property, or safety, including fraud protection and credit risk reduction.

9. Your Rights and Choices

You have choices regarding how we collect, use, and share your information:

• Cookie Preferences: Adjust your browser to refuse cookies or alert you to their use.
• Marketing Opt-Outs: You may request to stop receiving marketing communications from us.
• California Privacy Rights: California residents may request information about our disclosures of personal information to third parties for direct marketing. For inquiries, please contact info@lendexa.com.

10. Changes to Our Privacy Policy

We may update this Privacy Policy occasionally. The effective date will be listed at the top of this page. By using our Website after such changes, you agree to the updated policy. Check this page periodically for updates.

11. Contact Information

For questions or comments about this policy and our privacy practices, please contact us at:
Email: info@lendexa.com
Mail: Lendexa Mortgage LLC, 227 W 4th Street, Office 123, Charlotte, NC 28202
Phone: 833-234-RATE